Real-time tracker of AI-driven job displacement worldwide
The CRM giant says its AI agent platform can handle 80% of tier-1 support tickets, leading to the largest AI-driven workforce reduction in the company's history.
European Commission drafts legislation that would tax companies proportionally to jobs eliminated by automation, using funds for worker retraining programs.
New report projects massive workforce shifts with AI adoption accelerating 3x faster than expected. Customer service and data entry roles most affected.
Updated estimates from Goldman's research arm show generative AI exposure across white-collar work has increased 40% since their 2023 projections.
The fintech company's AI chatbot now handles 2.3 million conversations monthly with customer satisfaction scores matching human agents.
Infosys, Wipro, and TCS collectively reduced headcount by 45,000 as coding assistants and AI testing tools reduce need for entry-level developers.